FOR INFORMATION Breakdown & Repair Coordination
FOR INFORMATION Emergency Road Service
Emergency
Road Service
American Eagle Road Service
1 877 664 2242
pinkerton20@hotmail.com
406 W US 24 #3
Wolcott IN 47995
FAX 219 279 2950
American Eagle Road Service
Is a service based company. We provide the latest in Breakdown & Repair Coordination with a powerful database over 50,000 venders nationwide and a location program. We can match the right service vender with your breakdown to insure a minimum of down time for your equipment.
With 20 years experience in the Transportation Industry, we understand you need 24hr a day 7 days a week uninterrupted fast, courteous service with a minimum of delay.
We have the latest in technology and can provide instantaneous breakdown Info. for the continuous normal operation of your business
You will decide
We will do as you want we will find out the brand of tires and preference on repair shops you are comfortable with we don't have a preference on venders but will advise you if we have experienced problems with them in the past but will still use that vender if you so decide in short we will be an extension of you, the method of payment to venders will remain the same as is now whether it is cash or check or direct acct.
Allows shop mechanics and dispatchers to be
more productive at their "real" jobs.
Reduces monthly telephone costs.
Avoids the costs of trying to develop and maintain vendor network in-house.
Minimizes "down-time" with more consistent level of service & quicker
response time. . . 24 hours a day.
Reduces driver turnover. Well accepted by fleet drivers.
Some negotiated rates with vendors in advance, but can also use preferred
vendors the fleet designates.
Can administrate tire national account programs.
Avoid unnecessary towing costs
Service calls are often solved at no cost by instructions from the A\E coordinator for driver repair.
In the Transportation Industry quick and accurate decisions are necessary to keep the fleet moving,
A breakdown at 2 AM can take time needed for rest away from key personnel in your company.
Locating a vender for a breakdown is time consuming and can be frustrating for both you and your driver and dealing with a shipper or consignee after a short nights rest can be non productive.
The inability to locate venders in the middle of the night can result in late freight and lost accounts the next day.
The Professional Driver
You have entrusted your driver with the equipment to move and deliver freight on time .
With this system your driver only needs to call in, WE do the rest. We will secure the vender and equipment necessary to do the job.
We will have the information in the data base on your equipment and it won't be necessary for your driver to waste valuable time getting tire sizes or guess at the model or motor numbers
We feel we can help
As with any business your time is at premium and getting the job done right is essential
With the advantage of computers we all can do a better job and that is only part of the advantage of dealing with us for we to have been in the transportation business a long time and realize that every situation is different and all re quire different tactics. For the driver we are the link to the outside world and will work with the driver in professional manner at all times to insure the right move was made WE RECORD all inbound and out bound call for review later